Tedee PRO

To put it simply, if your door opens inwards, then most probably yes. For outward-opening doors, the distance between the door frame on a closed door and the cylinder axis must be 30mm or more for Tedee PRO to fit.

 For the most secure and optimal setup and when choosing the best cylinder replacement, we recommend that you purchase Tedee PRO from authorised locksmith partners, who will ensure it fitted correctly.

You don’t need a key to unlock the door if your mobile device or Tedee keypad is outside your home. However, we recommend carrying one single key in case of an emergency.

Yes. Tedee is a secure smart home device that has received certification for its security measures from AV-Test. It is designed to offer excellent protection for your home without compromising the security of its hardware. Multiple technologies are employed to ensure secure digital access, and all communication is encrypted using multi-level mechanisms. To further enhance security, asymmetric keys authenticate cloud access, and Bluetooth connections use a secure protocol.

Tedee PRO works for up to 6-10 months on a single charge, so it is easy to forget about its integrated battery. However, when it reaches 15%, the Tedee app will alert your mobile device. Plug your Tedee PRO into a power bank via the magnetic charging micro-USB cable. This way, you can keep using the smart lock even while it’s charging.

You have numerous options to unlock the Smart Lock if your battery is not charged. Firstly, you can always use your key, which we recommend keeping in your wallet. Secondly, you can always borrow someone else’s smartphone and log in to the Tedee app to unlock your door. Just remember to keep your information secure and log out.